Legal

Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

This Privacy Policy describes how SeniorCooperatives.com, operated by Lisa Dunn of RE/MAX Results ("we," "us," or "our"), collects, uses, and protects the personal information you provide when visiting this website or downloading our guide. We are committed to protecting your privacy and complying with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

1. Information We Collect

When you submit the guide download form on this website, we collect the following information:

• First and last name
• Email address
• Phone number (optional, if provided)
• Whether you are researching for yourself or a family member

We also automatically collect standard web analytics data (page views, browser type, referring URL) through our analytics provider. This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use the information you provide to:

• Deliver the requested 2026 Equity Preserver Guide to your browser
• Send occasional educational follow-up emails about senior cooperative housing
• Contact you by phone or text (only if you provided your number) to assist with your housing research
• Improve the content and relevance of our communications

We will never sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes.

3. TCPA Consent — Phone & Text Communications

By providing your phone number and submitting the form on this website, you expressly consent to receive calls and/or text messages from SeniorCooperatives.com and Lisa Dunn of RE/MAX Results at the number provided, including calls and texts made using an automatic telephone dialing system or an artificial or prerecorded voice, regarding senior cooperative housing information and related real estate services.

Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at [email protected].

Consent is not a condition of purchase. You may choose not to provide your phone number and still receive the guide by email.

4. Email Communications & CAN-SPAM Compliance

By submitting the form, you agree to receive educational email follow-ups from SeniorCooperatives.com. All marketing emails we send will include:

• A clear identification of the sender (Lisa Dunn / SeniorCooperatives.com)
• A valid physical postal address
• A clear and conspicuous unsubscribe mechanism

You may unsubscribe from email communications at any time by clicking the "Unsubscribe" link in any email we send, or by emailing us directly at [email protected].

5. Third-Party Services

We use the following third-party services to manage our communications. Each has its own privacy policy governing the handling of your data:

• Mailchimp (The Rocket Science Group, LLC) — email list management and delivery. Mailchimp Privacy Policy
• Follow Up Boss (Fello, Inc.) — real estate CRM and lead management. Follow Up Boss Privacy Policy

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your data at any time by contacting us at the information below.

7. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: